Personalized Service:

There are numerous benefits that you are likely to realize when you choose Duck IT. 

Duck It will provide transparent, trustworthy, and effective solutions. You will gain access to someone who will be your local partner in all things technology, someone who is a neighbor to most of my clients. 

For over the past 8 years in my previous position I was working as an in-home Geek Squad Technician for our local Best Buy(s). During this time, I was entrusted by my clients to enter their home and help with their technology related issues. Helping with personal and work computer issues, specifically require me to interact with their devices which can be some of the most personal things to them their memories or data. This gave me the insight to understand my clients and their needs and not just to sell a solution or a band aid but form a partnership. 

At Duck IT you’re a client, not a customer.

No Unnecessary Upsells: 

Unlike the competition or big box stores, there’s no service subscriptions, credit card financing targets, sales incentives, retail overhead, surprise fees, or sales pressure into making unnecessary purchases. I make my money by happy repeat and loyal clients not sales. 

Once you have me out to help with just one problem, you will begin to wonder what else I can help you with. 

Experience You Can Trust: 

After 8 years of working with my client’s and their technology needs either in their home or business, and over a decade in generally technology troubleshooting and support, I have come to understand each client and their needs are unique to them. There is a solution for each problem, but a solution that worked well in the past may not be the best solution for your problem. Which is why I love the work I do; I can help reduce unnecessary technology waste and each day is a new experience.